MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its diverse client base. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving sales growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present our services effectively, and close sales to contribute to the company’s revenue objectives. What You'll Do: - You will make outbound calls to prospective clients to introduce and sell MCI’s business services. - You will identify customer needs and tailor your sales approach to match their requirements. - You will maintain detailed records of customer interactions and sales activities in the CRM system. - You will meet or exceed monthly sales targets and contribute to team goals. - You will handle customer inquiries and provide accurate information about our services. - You will collaborate with the sales and marketing teams to refine sales strategies. - You will participate in ongoing training to stay updated on product knowledge and sales techniques. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing sales role. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proven track record of meeting or exceeding sales targets. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work in a fast-paced, target-driven environment. Bonus Points If You Have: - Experience in the business process outsourcing (BPO) or customer experience (CX) industry. - Familiarity with tech-enabled sales platforms and tools. - Multilingual abilities or experience working in a multicultural environment. - Strong problem-solving skills and adaptability. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!