MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a leading tech-enabled business services company in the USA, recognized for its rapid growth and innovative approach to customer engagement. With a robust call center presence and operations spanning multiple countries, MCI delivers exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining a high level of professionalism and customer satisfaction. What You'll Do: - You will proactively make outbound calls to prospective clients to generate sales opportunities. - You will identify customer needs and recommend appropriate products or services. - You will manage and maintain accurate records of customer interactions and sales activities. - You will meet or exceed monthly and quarterly sales targets. - You will collaborate with team members and management to improve sales strategies. - You will handle customer inquiries and resolve issues promptly to ensure satisfaction. - You will stay informed about product updates and industry trends to effectively communicate value propositions. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing role. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proven track record of meeting or exceeding sales targets. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work in a fast-paced, target-driven environment. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Knowledge of sales techniques such as consultative selling or solution selling. - Multilingual abilities to engage a diverse customer base. - Previous experience working in a multi-country or remote team environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work culture that values teamwork. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Telephone Sales Representative role at MCI Careers. We look forward to hearing from you!