MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a leading tech-enabled business services company in the USA, known for its rapid growth and innovative approach to customer experience. With a strong call center presence and operations spanning multiple countries, MCI delivers exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving sales growth by engaging potential customers over the phone. Your primary focus will be to build relationships, understand customer needs, and effectively communicate the value of our services to close sales and contribute to the company’s success. What You'll Do: - You will proactively reach out to potential customers to generate new sales opportunities. - You will engage with clients to understand their needs and tailor solutions accordingly. - You will maintain detailed records of customer interactions and sales activities. - You will meet or exceed monthly and quarterly sales targets. - You will collaborate with the sales team to develop strategies for market expansion. - You will handle customer inquiries and provide timely, accurate information. - You will participate in ongoing training to stay updated on product knowledge and sales techniques. - You will contribute to a positive team environment by sharing insights and supporting colleagues. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing sales role. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proven track record of meeting or exceeding sales targets. - Proficiency with CRM software and Microsoft Office Suite. - Ability to handle rejection and maintain a positive attitude. - Excellent organizational skills and attention to detail. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with multi-country sales operations. - Additional language skills beyond English. - Certification in sales or customer service training programs. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!