MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its clients. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving sales growth by engaging with potential customers over the phone. Your primary focus will be to understand customer needs, present our services effectively, and close sales to contribute to the company’s success. What You'll Do: - You will proactively reach out to prospective clients to introduce MCI’s services and solutions. - You will build and maintain strong customer relationships through effective communication and follow-up. - You will identify customer needs and tailor sales pitches to address those needs. - You will meet and exceed monthly sales targets and performance metrics. - You will document all sales activities and customer interactions accurately in the CRM system. - You will collaborate with the sales team and management to develop strategies for improving sales performance. - You will stay informed about industry trends and competitor offerings to better position MCI’s services. What You Bring: - You have at least 2 years of experience in telephone sales or a related customer-facing sales role. - You possess excellent verbal communication and interpersonal skills. - You are comfortable working in a fast-paced, target-driven environment. - You have strong organizational skills and attention to detail. - You are proficient with CRM software and Microsoft Office applications. Bonus Points If You Have: - Experience in the tech-enabled business services or BPO industry. - Proven track record of consistently meeting or exceeding sales targets. - Ability to handle objections and negotiate effectively. - Multilingual skills or experience working in a multicultural environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Telephone Sales Representative role at MCI Careers. We look forward to hearing from you!