MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to Customer Experience (CX) and Business Process Outsourcing (BPO). With a strong call center presence and operations spanning multiple countries, MCI Careers is committed to delivering exceptional service and cutting-edge solutions to its diverse client base. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present our service offerings effectively, and close sales while maintaining a high level of customer satisfaction. What You'll Do: - You will make outbound calls to prospective clients to generate new business opportunities. - You will identify customer needs and tailor product presentations to meet those needs. - You will manage and maintain accurate records of customer interactions and sales activities. - You will achieve and exceed monthly sales targets and performance metrics. - You will collaborate with team members and management to improve sales strategies. - You will handle customer inquiries and resolve issues promptly to ensure satisfaction. - You will stay informed about industry trends and competitor offerings to better position our services. What You Bring: - You have at least 2 years of experience in telephone sales or a related customer-facing role. - You possess excellent communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong negotiation and closing skills. - You have the ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with multi-country call center operations. - Additional language skills beyond English. - Proven track record of consistently exceeding sales targets. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and dynamic work environment. - We offer flexible scheduling options to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Telephone Sales Representative role at MCI Careers. We look forward to hearing from you!