MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its robust call center operations across multiple countries. We specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving sales growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present our services effectively, and close sales to contribute to the company’s success. What You'll Do: - You will make outbound calls to prospective clients to introduce and sell MCI’s services. - You will identify customer needs and tailor your sales approach accordingly. - You will maintain detailed records of customer interactions and sales activities. - You will meet or exceed monthly sales targets and performance metrics. - You will collaborate with the sales team to develop strategies for improving sales outcomes. - You will handle customer inquiries and provide accurate information about products and services. - You will participate in ongoing training to stay updated on product knowledge and sales techniques. - You will contribute to a positive team environment by sharing insights and supporting colleagues. What You Bring: - You have at least 2 years of experience in telephone sales or a related customer-facing sales role. - You possess excellent verbal communication and persuasive skills. - You are comfortable working in a fast-paced, target-driven environment. - You have strong organizational skills and attention to detail. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate resilience and a positive attitude when handling rejection. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with multi-country call center operations. - Proven track record of consistently exceeding sales targets. - Additional language skills beyond English. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work culture. - We offer flexible work schedules and remote work options. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role through our careers page or via email at careers@mci.com.