MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its clients. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving sales growth by engaging potential customers through outbound calls. Your primary focus will be to promote our services, build strong client relationships, and contribute to the overall success of the sales team. What You'll Do: - You will make outbound calls to prospective clients to introduce and sell MCI's services. - You will identify customer needs and tailor your sales approach to meet those needs effectively. - You will maintain accurate records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales team to develop strategies for achieving sales targets. - You will handle customer inquiries and provide detailed information about our offerings. - You will follow up on leads and convert them into sales opportunities. - You will participate in ongoing training to stay updated on product knowledge and sales techniques. - You will contribute to a positive team environment by sharing insights and supporting colleagues. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing role. - Strong communication and interpersonal skills with the ability to persuade and negotiate. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work in a fast-paced environment and meet sales targets consistently. - Excellent problem-solving skills and a customer-centric mindset. Bonus Points If You Have: - Experience in the tech-enabled business services or BPO industry. - Familiarity with multi-country sales operations and cultural sensitivity. - Additional language skills beyond English. - Previous experience working in a remote or hybrid call center environment. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work culture that values diversity. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Telephone Sales Representative role at MCI Careers. We look forward to hearing from you!