MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its robust call center operations across multiple countries. We specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present our services effectively, and close sales while maintaining a high level of customer satisfaction. What You'll Do: - You will make outbound calls to prospective clients to introduce and sell MCI's services. - You will identify customer needs and tailor your sales approach accordingly. - You will maintain detailed records of customer interactions and sales activities. - You will meet or exceed monthly sales targets and performance metrics. - You will collaborate with the sales team to develop strategies for improving sales outcomes. - You will handle customer inquiries and resolve any issues promptly. - You will stay informed about industry trends and competitor offerings. - You will participate in ongoing training to enhance your sales skills and product knowledge. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing role. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proven track record of meeting or exceeding sales targets. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with sales techniques such as consultative selling or solution selling. - Multilingual abilities to engage a diverse customer base. - Previous experience working in a multi-country call center environment. What We Offer: - We offer competitive salary and commission structures. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work culture. - We offer flexible scheduling options to promote work-life balance. Ready to Apply? Submit your resume and a cover letter detailing your relevant experience to our careers portal at www.mci-careers.com/apply. We look forward to hearing from you!