MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a leading tech-enabled business services company in the USA, known for its rapid growth and innovative approach to customer engagement. With a robust call center presence and operations spanning multiple countries, MCI delivers exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining high levels of customer satisfaction. What You'll Do: - You will proactively make outbound calls to prospective clients to generate sales opportunities. - You will identify customer needs and recommend appropriate products or services. - You will build and maintain strong customer relationships to encourage repeat business. - You will meet or exceed monthly and quarterly sales targets. - You will document all sales activities and customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve sales strategies. - You will stay informed about product updates and industry trends to effectively communicate value propositions. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing role. - Strong communication and interpersonal skills with the ability to persuade and negotiate. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work in a fast-paced, target-driven environment. - High level of self-motivation and resilience to handle rejection. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with sales techniques such as consultative selling or solution selling. - Multilingual abilities to engage a diverse customer base. - Previous experience working in a multi-country or multicultural environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work culture with flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!