MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Evenings) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a robust call center presence and operations spanning multiple countries, MCI Careers is committed to delivering exceptional service and cutting-edge solutions to its diverse client base. Role Overview: As an Outbound Sales Representative working evening shifts, you will play a crucial role in driving revenue growth by engaging potential customers through proactive outreach. Your efforts will help expand our client portfolio while maintaining high standards of customer service and satisfaction. What You'll Do: - You will initiate outbound calls to prospective clients to introduce MCI's services and generate sales opportunities. - You will build and maintain strong relationships with potential customers to understand their needs and offer tailored solutions. - You will meet or exceed daily and monthly sales targets to contribute to the company’s growth objectives. - You will document all customer interactions and sales activities accurately in the CRM system. - You will collaborate with team members and management to refine sales strategies and improve performance. - You will stay informed about industry trends and competitor offerings to effectively position MCI’s services. - You will handle customer inquiries and resolve issues promptly to ensure a positive customer experience. What You Bring: - You have at least 2 years of experience in outbound sales or telemarketing, preferably in a BPO or call center environment. - You possess excellent communication and interpersonal skills to engage and persuade potential clients. - You are comfortable working evening shifts and managing time effectively. - You have strong organizational skills and attention to detail for accurate record-keeping. - You are proficient with CRM software and Microsoft Office applications. Bonus Points If You Have: - Experience in tech-enabled business services or BPO industry. - Proven track record of consistently meeting or exceeding sales targets. - Ability to speak multiple languages is a plus. - Familiarity with data analytics tools to assess sales performance. What We Offer: - We offer competitive evening shift compensation with performance-based incentives. - We offer comprehensive training and ongoing professional development opportunities. - We offer a supportive and inclusive work environment that values teamwork. - We offer flexible scheduling options to accommodate work-life balance. - We offer employee wellness programs and access to health benefits. Ready to Apply? Submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for the Outbound Sales Representative (Evenings) role at MCI Careers. We look forward to hearing from you!