MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its clients. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential customers and promoting MCI's diverse range of services. This role is designed for motivated individuals who thrive in a fast-paced environment and are passionate about building relationships and closing deals. What You'll Do: - You will initiate outbound calls to prospective clients to introduce MCI's services and generate new business opportunities. - You will qualify leads and understand customer needs to tailor solutions effectively. - You will maintain accurate records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales and marketing teams to develop strategies that enhance outreach and conversion rates. - You will meet and exceed monthly and quarterly sales targets. - You will provide feedback from customers to help improve products and services. - You will stay informed about industry trends and competitor activities to identify new sales opportunities. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing, preferably in a BPO or tech-enabled services environment. - Strong communication and interpersonal skills with the ability to engage and persuade diverse audiences. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a dynamic, fast-paced setting. - Results-driven mindset with a proven track record of meeting or exceeding sales targets. Bonus Points If You Have: - Experience in the customer experience (CX) or business process outsourcing (BPO) industry. - Familiarity with Anything-as-a-Service (XaaS) business models. - Additional language skills to support multi-country operations. - Previous experience working in a multi-cultural or international sales environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work culture that values diversity. - We offer flexible work schedules to promote work-life balance. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!