MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its robust call center operations and international presence. We specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential customers and promoting our service offerings. This role requires a dynamic and persuasive communicator who thrives in a fast-paced environment and is passionate about building strong client relationships. What You'll Do: - You will initiate outbound calls to prospective clients to generate new business opportunities. - You will identify customer needs and tailor sales presentations to effectively communicate the value of our services. - You will maintain accurate records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales team to develop strategies for meeting and exceeding sales targets. - You will follow up on leads and referrals to maximize conversion rates. - You will provide feedback to management on market trends and customer preferences. - You will participate in ongoing training to enhance product knowledge and sales techniques. What You Bring: - You bring at least 2 years of experience in outbound sales or telemarketing, preferably in a BPO or tech-enabled services environment. - You have excellent verbal communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong negotiation and closing skills. - You possess a results-driven mindset with the ability to work independently and as part of a team. Bonus Points If You Have: - Experience in the Customer Experience (CX) or Business Process Outsourcing (BPO) industry. - Familiarity with Anything-as-a-Service business models. - Multilingual abilities or experience working in a multicultural environment. - Previous success in meeting or exceeding sales quotas. What We Offer: - We offer a competitive salary with performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible day shift schedules to promote work-life balance. Ready to Apply? Submit your resume and a cover letter detailing your relevant experience to our careers portal at www.mci-careers.com/apply. We look forward to hearing from you!