MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its diverse client base. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential clients and promoting MCI's suite of services. This role requires a dynamic and persuasive communicator who thrives in a fast-paced environment and is passionate about building lasting customer relationships. What You'll Do: - You will initiate outbound calls to prospective clients to introduce and sell MCI's services. - You will identify customer needs and tailor solutions to meet their business objectives. - You will maintain detailed records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales and marketing teams to develop effective sales strategies. - You will meet and exceed monthly and quarterly sales targets. - You will provide feedback from customers to help improve products and services. - You will stay informed about industry trends and competitor activities. - You will participate in ongoing training to enhance your sales skills and product knowledge. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing. - Strong communication and interpersonal skills with the ability to persuade and negotiate. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a fast-paced environment. - Goal-oriented mindset with a track record of meeting or exceeding sales targets. - High school diploma or equivalent; a bachelor's degree is a plus. Bonus Points If You Have: - Experience in the business services or BPO industry. - Knowledge of customer experience (CX) solutions. - Familiarity with multi-country sales operations. - Additional language skills beyond English. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday benefits. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you!