MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its robust call center operations and international presence. We specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential customers and promoting our services. This role requires a motivated, results-driven individual who excels in communication and relationship-building to convert leads into satisfied clients. What You'll Do: - You will initiate outbound calls to prospective clients to introduce and sell MCI's services. - You will identify customer needs and tailor solutions to meet their business objectives. - You will maintain detailed records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales and marketing teams to develop effective sales strategies. - You will meet and exceed monthly and quarterly sales targets. - You will follow up on leads generated through marketing campaigns and referrals. - You will provide feedback to management on market trends and customer preferences. - You will participate in ongoing training to enhance product knowledge and sales techniques. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proficiency in using CRM software and Microsoft Office Suite. - Demonstrated ability to meet or exceed sales targets consistently. - Self-motivated with a positive attitude and resilience in handling rejection. Bonus Points If You Have: - Experience in the BPO or technology services industry. - Knowledge of sales automation tools and lead generation techniques. - Previous experience working in a fast-paced call center environment. - Additional language skills to engage diverse customer bases. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible day shift schedules to promote work-life balance. Ready to Apply? Submit your resume and a cover letter detailing your relevant experience to our careers portal at www.mci-careers.com/apply. We look forward to hearing from you!