MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its robust call center operations and international presence. We specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential customers. Your focus will be on building relationships, understanding client needs, and effectively communicating the value of our services to generate new business opportunities. What You'll Do: - You will initiate outbound calls to prospective clients to introduce MCI's services and solutions. - You will qualify leads and identify customer needs to tailor sales approaches. - You will maintain detailed records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales and marketing teams to develop strategies for lead generation. - You will meet and exceed monthly and quarterly sales targets. - You will provide feedback from customers to help improve service offerings. - You will stay informed about industry trends and competitor activities to position MCI effectively. What You Bring: - You bring at least 2 years of experience in outbound sales or telemarketing, preferably in a BPO or tech-enabled services environment. - You have excellent communication and interpersonal skills to engage and persuade potential clients. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong organizational skills and attention to detail. - You have a results-driven mindset with the ability to work independently and as part of a team. Bonus Points If You Have: - Experience in the Customer Experience (CX) or Business Process Outsourcing (BPO) industry. - Familiarity with sales automation tools and lead generation platforms. - Proven track record of consistently meeting or exceeding sales quotas. - Additional language skills to support our international operations. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and dynamic work environment with a focus on teamwork. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Outbound Sales Representative role at MCI Careers. We look forward to hearing from you!