MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its robust call center operations and international presence. We specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential customers and promoting our suite of services. This role requires a dynamic, results-oriented individual who thrives in a fast-paced environment and is passionate about building strong client relationships. What You'll Do: - You will initiate outbound calls to prospective clients to generate new business opportunities. - You will identify customer needs and tailor solutions to meet their specific requirements. - You will maintain detailed records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales and marketing teams to develop effective sales strategies. - You will meet and exceed monthly and quarterly sales targets. - You will provide feedback from customers to help improve products and services. - You will stay informed about industry trends and competitor activities. - You will participate in ongoing training to enhance your sales skills and product knowledge. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proficiency in using CRM software and Microsoft Office Suite. - Demonstrated ability to meet or exceed sales targets consistently. - Self-motivated with excellent time management and organizational skills. Bonus Points If You Have: - Experience in the BPO or technology services industry. - Knowledge of customer experience (CX) solutions. - Familiarity with data analytics tools to track sales performance. - Additional language skills beyond English. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Submit your resume and a cover letter detailing your relevant experience to our careers portal at www.mci-careers.com/apply. We look forward to hearing from you!