MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to Customer Experience (CX) and Business Process Outsourcing (BPO). With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its diverse client base. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential clients and promoting MCI's suite of services. This role requires a dynamic and persuasive communicator who thrives in a fast-paced environment and is passionate about building lasting customer relationships. What You'll Do: - You will initiate outbound calls to prospective clients to generate new business opportunities. - You will identify customer needs and tailor solutions to meet their specific requirements. - You will maintain detailed records of customer interactions and sales activities. - You will collaborate with the sales team to develop strategies for market penetration. - You will meet and exceed monthly sales targets and KPIs. - You will provide feedback to management on market trends and customer insights. - You will participate in ongoing training to enhance product knowledge and sales techniques. - You will ensure compliance with company policies and industry regulations during all sales activities. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing. - Strong communication and interpersonal skills with a customer-focused mindset. - Proven ability to meet or exceed sales targets in a fast-paced environment. - Proficiency with CRM software and Microsoft Office Suite. - Ability to handle rejection and maintain a positive attitude. - High school diploma or equivalent; Bachelor’s degree preferred. Bonus Points If You Have: - Experience in the BPO or tech-enabled services industry. - Familiarity with sales automation tools and lead generation techniques. - Multilingual abilities to engage diverse customer bases. - Previous experience working in a multi-country operational environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work culture. - We offer flexible day shift schedules to promote work-life balance. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!