MCI Careers

Compensation

Full Description

Job Title: Outbound Sales Representative (Days) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its clients. Role Overview: As an Outbound Sales Representative, you will play a crucial role in driving revenue growth by proactively reaching out to potential customers and promoting MCI's diverse range of services. This role is designed for a motivated sales professional who thrives in a fast-paced environment and is passionate about building relationships and closing deals. What You'll Do: - You will initiate outbound calls to prospective clients to introduce MCI's services and solutions. - You will identify customer needs and tailor sales pitches to effectively address those needs. - You will manage and maintain a pipeline of leads to ensure consistent sales activity. - You will collaborate with internal teams to ensure seamless customer onboarding and satisfaction. - You will meet and exceed monthly and quarterly sales targets. - You will document all sales activities and customer interactions in the CRM system. - You will stay informed about industry trends and competitor offerings to position MCI effectively. - You will participate in ongoing training and development to enhance your sales skills. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proficiency in using CRM software and Microsoft Office Suite. - Demonstrated ability to meet or exceed sales targets consistently. - Self-motivated with a results-driven mindset and excellent time management skills. Bonus Points If You Have: - Experience in the business services or BPO industry. - Knowledge of Customer Experience (CX) solutions. - Familiarity with multi-country sales operations. - Additional language skills beyond English. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible day shift schedules to promote work-life balance. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!