MCI Careers

Compensation

Full Description

Job Title: Internet & Phone Sales Representative Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its robust call center operations and international presence. We specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As an Internet & Phone Sales Representative at MCI Careers, you will play a crucial role in driving sales growth by engaging with potential customers through phone and online channels. Your primary focus will be to understand customer needs, present tailored solutions, and close sales effectively while maintaining high customer satisfaction. What You'll Do: - You will proactively reach out to potential customers via phone and internet to generate sales leads. - You will assess customer needs and recommend appropriate internet and phone service packages. - You will manage the entire sales process from initial contact to closing the deal. - You will maintain accurate records of customer interactions and sales activities. - You will collaborate with the customer service team to ensure seamless onboarding and support. - You will meet and exceed monthly sales targets and performance metrics. - You will stay informed about industry trends and competitor offerings to better position our services. - You will provide feedback to management on customer preferences and market conditions. What You Bring: - You have at least 2 years of experience in sales, preferably in telecommunications or related industries. - You possess excellent communication and interpersonal skills to engage customers effectively. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong negotiation and closing skills. - You have the ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in a call center or telemarketing environment. - Knowledge of internet and phone service products and technologies. - Bilingual abilities to communicate with a diverse customer base. - Proven track record of consistently exceeding sales targets. What We Offer: - We offer competitive salary and commission structures to reward your performance. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and dynamic work environment with a focus on teamwork. - We offer flexible scheduling options to help balance work and personal life. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Internet & Phone Sales Representative role at MCI Careers. We look forward to hearing from you!