MCI Careers

Compensation

Full Description

Job Title: Internet & Phone Sales Representative Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its clients. Role Overview: As an Internet & Phone Sales Representative, you will play a crucial role in driving revenue growth by engaging potential customers through phone and online channels. Your primary focus will be to understand customer needs, present tailored solutions, and close sales effectively while maintaining high customer satisfaction. What You'll Do: - You will proactively reach out to potential customers via phone and internet to generate sales opportunities. - You will identify customer needs and recommend appropriate internet and phone service packages. - You will manage the entire sales process from initial contact to closing the deal. - You will maintain accurate records of customer interactions and sales activities in the CRM system. - You will collaborate with the customer service team to ensure seamless onboarding and support. - You will meet and exceed monthly sales targets and contribute to team goals. - You will stay informed about product updates, industry trends, and competitor offerings. - You will provide feedback to management to improve sales strategies and customer experience. What You Bring: - Minimum of 2 years of experience in sales, preferably in telecommunications or related industries. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proven track record of meeting or exceeding sales targets. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in a call center or telemarketing environment. - Knowledge of internet and phone service products and technologies. - Bilingual abilities or additional language skills. - Familiarity with business process outsourcing (BPO) operations. What We Offer: - We offer competitive salary and commission structure with performance bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment with flexible scheduling. - We offer employee wellness programs and team-building activities. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!