MCI Careers

Compensation

Full Description

Job Title: Customer Calling Sales Representative (Base+Bonus) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a robust call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and cutting-edge solutions to its clients. Role Overview: As a Customer Calling Sales Representative, you will play a crucial role in driving sales growth by engaging with potential and existing customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining high customer satisfaction. What You'll Do: - You will proactively reach out to potential customers to generate new sales opportunities. - You will engage with existing clients to upsell and cross-sell relevant products and services. - You will maintain detailed records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales and marketing teams to align strategies and improve outreach effectiveness. - You will handle customer inquiries and resolve issues promptly to ensure a positive experience. - You will meet or exceed monthly and quarterly sales targets consistently. - You will participate in ongoing training to stay updated on product knowledge and sales techniques. What You Bring: - You have at least 2 years of experience in outbound sales or telemarketing roles. - You possess excellent communication and interpersonal skills with a persuasive phone presence. - You are proficient in using CRM software and Microsoft Office applications. - You demonstrate strong problem-solving abilities and a customer-focused mindset. - You are self-motivated, goal-oriented, and able to work independently as well as part of a team. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with sales performance metrics and data analysis. - Additional language skills to support diverse customer bases. - Previous experience working in a multi-country or multicultural environment. What We Offer: - We offer a competitive base salary plus performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment with flexible scheduling options. - We offer employee recognition programs and team-building activities. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!