MCI Careers

Compensation

Full Description

Job Title: Customer Calling Sales Representative (Base+Bonus) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to Customer Experience (CX) and Business Process Outsourcing (BPO). With a strong call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional service and scalable solutions to a diverse client base. Role Overview: As a Customer Calling Sales Representative, you will play a crucial role in driving sales growth by engaging with potential and existing customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining a high level of customer satisfaction. What You'll Do: - You will proactively reach out to potential customers to generate new sales opportunities. - You will engage with existing clients to upsell and cross-sell relevant products and services. - You will maintain detailed records of customer interactions and sales activities in the CRM system. - You will collaborate with the sales and marketing teams to align strategies and improve outreach efforts. - You will handle customer inquiries and resolve issues promptly to ensure a positive experience. - You will meet or exceed monthly sales targets and contribute to team goals. - You will stay informed about product updates and industry trends to effectively communicate value propositions. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing roles. - Strong communication and interpersonal skills with a customer-focused mindset. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work in a fast-paced, target-driven environment. - Excellent problem-solving skills and adaptability. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with sales automation tools and data analytics. - Proven track record of consistently meeting or exceeding sales quotas. - Multilingual abilities to engage diverse customer bases. What We Offer: - We offer a competitive base salary plus performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment with flexible scheduling. - We offer employee recognition programs and team-building activities. Ready to Apply? Submit your resume and a cover letter outlining your relevant experience and why you are a great fit for the Customer Calling Sales Representative role at MCI Careers. We look forward to hearing from you!