MCI Careers

Compensation

Full Description

Job Title: Customer Calling Sales Representative (Base+Bonus) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company headquartered in the USA. With a robust call center presence and operations spanning multiple countries, we specialize in delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and innovative Anything-as-a-Service solutions to a diverse range of clients. Role Overview: As a Customer Calling Sales Representative, you will play a crucial role in driving revenue growth by engaging with potential and existing customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining high levels of customer satisfaction. What You'll Do: - You will proactively reach out to prospective customers to generate new business opportunities. - You will build and maintain strong relationships with clients to foster repeat business. - You will identify customer needs and recommend appropriate products or services. - You will meet or exceed monthly sales targets and performance metrics. - You will document all customer interactions and sales activities accurately in the CRM system. - You will collaborate with team members and management to improve sales strategies. - You will handle customer inquiries and resolve issues promptly to ensure satisfaction. - You will stay informed about industry trends and competitor offerings to better position our services. What You Bring: - Minimum of 2 years of experience in outbound sales or telemarketing. - Strong communication and interpersonal skills with a customer-focused approach. - Proven ability to meet or exceed sales targets consistently. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the BPO or customer service industry. - Knowledge of sales techniques and negotiation skills. - Familiarity with multi-channel sales strategies. - Bilingual abilities or additional language skills. What We Offer: - We offer a competitive base salary plus performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible scheduling options to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.mcicareers.com/apply. We look forward to hearing from you!