MCI Careers

Compensation

Full Description

Job Title: Call Center Sales Representative I (Entry-Level) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With operations spanning multiple countries, MCI is committed to delivering exceptional service through cutting-edge technology and a dedicated workforce. Role Overview: As a Call Center Sales Representative I, you will play a crucial role in driving sales and enhancing customer satisfaction. This entry-level position is designed for motivated individuals eager to develop their sales skills and contribute to the company’s growth by engaging with customers and promoting our services. What You'll Do: - You will handle inbound and outbound calls to prospective and existing customers. - You will identify customer needs and recommend appropriate products or services. - You will maintain accurate records of customer interactions and sales activities. - You will meet or exceed daily and monthly sales targets. - You will collaborate with team members and management to improve sales strategies. - You will provide excellent customer service to ensure a positive customer experience. - You will participate in ongoing training and development programs. What You Bring: - You have 0-2 years of experience in sales, customer service, or call center environments. - You possess strong communication and interpersonal skills. - You are comfortable using CRM software and basic computer applications. - You demonstrate a positive attitude and a willingness to learn. - You have the ability to handle multiple tasks in a fast-paced environment. Bonus Points If You Have: - Previous experience in a tech-enabled business services company. - Familiarity with business process outsourcing (BPO) operations. - Proven track record of meeting or exceeding sales goals. - Bilingual abilities or additional language skills. What We Offer: - We offer comprehensive training and career development opportunities. - We offer a supportive and inclusive work environment. - We offer competitive compensation with performance-based incentives. - We offer flexible scheduling to support work-life balance. - We offer employee wellness programs and benefits. Ready to Apply? Submit your resume and cover letter through our online application portal at www.mci-careers.com/apply. Join MCI Careers and start your journey toward a rewarding sales career today!