MCI Careers

Compensation

Full Description

Job Title: Call Center Sales Representative I (Entry-Level) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With a strong call center presence and operations spanning multiple countries, MCI Careers is committed to delivering exceptional service and cutting-edge solutions to its clients. Role Overview: As a Call Center Sales Representative I, you will play a crucial role in driving sales and enhancing customer satisfaction through effective communication and problem-solving. This entry-level position is designed for motivated individuals eager to develop their sales skills and grow within a dynamic team environment. What You'll Do: - You will engage with potential and existing customers to promote and sell company products and services. - You will handle inbound and outbound calls professionally, addressing customer inquiries and providing tailored solutions. - You will maintain accurate records of customer interactions and sales activities using CRM software. - You will collaborate with team members and supervisors to meet and exceed sales targets. - You will participate in ongoing training sessions to improve product knowledge and sales techniques. - You will resolve customer concerns promptly to ensure a positive customer experience. - You will contribute to a supportive and energetic team atmosphere. What You Bring: - 0-2 years of experience in sales, customer service, or call center environments. - Strong verbal communication and active listening skills. - Basic computer proficiency, including familiarity with CRM systems and Microsoft Office. - Ability to work in a fast-paced, target-driven environment. - Positive attitude with a willingness to learn and adapt. Bonus Points If You Have: - Previous experience in a tech-enabled business services or BPO company. - Multilingual abilities to support diverse customer bases. - Proven track record of meeting or exceeding sales goals. - Experience with data entry and administrative tasks. What We Offer: - We offer comprehensive training and professional development opportunities. - We offer a competitive salary with performance-based incentives. - We offer a supportive work environment that values teamwork and growth. - We offer flexible scheduling options to promote work-life balance. - We offer employee benefits including health insurance and paid time off. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a brief cover letter outlining your interest and qualifications through our online application portal. We look forward to hearing from you!