MCI Careers

Compensation

Full Description

Job Title: Call Center Sales Representative I (Entry-Level) Company Overview: MCI Careers is a rapidly expanding tech-enabled business services company based in the USA, known for its innovative approach to customer experience and business process outsourcing. With operations spanning multiple countries, MCI is committed to delivering exceptional service through cutting-edge technology and a dedicated workforce. Role Overview: As a Call Center Sales Representative I, you will play a crucial role in driving sales and enhancing customer satisfaction. This entry-level position is designed for motivated individuals eager to develop their sales skills and contribute to the company’s growth by engaging with customers and promoting our services. What You'll Do: - You will handle inbound and outbound calls to prospective and existing customers. - You will identify customer needs and recommend appropriate products or services. - You will maintain accurate records of customer interactions and sales activities. - You will meet or exceed daily and monthly sales targets. - You will collaborate with team members to improve sales strategies and customer engagement. - You will provide excellent customer service to ensure a positive experience. - You will participate in ongoing training to enhance your sales and product knowledge. - You will adhere to company policies and compliance standards. What You Bring: - You have 0-2 years of experience in sales, customer service, or call center environments. - You possess strong communication and interpersonal skills. - You are comfortable using CRM software and basic computer applications. - You demonstrate a positive attitude and a willingness to learn. - You have the ability to handle rejection and maintain resilience. Bonus Points If You Have: - Previous experience in a tech-enabled sales environment. - Familiarity with business process outsourcing (BPO) industry. - Multilingual abilities to engage diverse customer bases. - Proven track record of meeting or exceeding sales goals. What We Offer: - We offer comprehensive training and career development opportunities. - We offer a supportive and dynamic work environment. - We offer competitive compensation with performance-based incentives. - We offer health, dental, and vision insurance benefits. - We offer flexible scheduling to support work-life balance. Ready to Apply? Submit your resume and cover letter through our online application portal at www.mci-careers.com/careers. Join MCI Careers and start your journey in a rewarding sales career today!