MATT 3 LLC

Compensation

Full Description

About Us: At Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service. Job Responsibilities: • Greet guests with professionalism and a warm, welcoming attitude • Check guests in and out using Hilton’s property management system (OnQ preferred) • Handle guest requests, complaints, and room assignments • Answer phones, manage reservations, and provide information about hotel amenities • Process payments and maintain accurate records • Collaborate with housekeeping and maintenance teams for smooth operations • Uphold Hilton brand standards at all times Requirements: • Previous front desk or hospitality experience preferred (Hilton brand experience is a plus) • Excellent communication and customer service skills • Ability to work flexible shifts, including weekends and holidays • Familiarity with front desk systems or willingness to learn • Strong attention to detail and ability to multitask • High school diploma or equivalent required Benefits: • Competitive hourly pay • Hilton employee discounts • Career growth opportunities within Garnet Hotels • Supportive work environment • On-site training provided Shift: • Full-time / Part-time options available • Shifts may vary (morning, evening, overnight) To Apply: Interested candidates may send their resume to: andy.g@garnethotels.org