MatrixCare

Compensation

Full Description

The primary role of Nutrition Specialist function is to provide exceptional customer service, sales and key deliverables of nutritional menu services. Key deliverables include addressing customer needs related to MealTracker, MealTracker Menu Services, data entry and resolving general complaints. Providing first line operational and clinical nutrition assistance and escalating the issue to relevant teams for timely resolution. This is a part time role supporting our customers in the Eastern and Central time zones. Let’s talk about Responsibilities: Develop regional, seasonal and cultural menus that are distributed across current dietary standards of practice. Ensures quality service and operational performance within parameters of program and delivery standards, develops client relationship and understanding of client business and products installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Act as a single point of client contact to coordinate resolution of consulting services and escalation of technical issues, collaborates with nutritional team, sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts. Complete assigned data projects on behalf of the customers with nutrition expertise which may include menu and recipe design, therapeutic and texture-modified diet extensions and updating food item attributes related to nutrient and recipe details following defined standards. Consult with individual customers as assigned for menu development to customize and provide menu details to meet their needs. Provide quality reviews of recipes for accurate nutrient details. Become an expert and follow data management practices, standards, and procedures to maintain data accuracy and integrity. Maintain confidentiality regarding data contents. Provide project updates to the designated project lead. Let's talk about Qualifications and Experience: Must be a Chef, CDM (Certified Dietary Manager), RDN, Registered Dietitian Bachelor’s degree in Nutrition or related. Minimum of 5 years of related experience. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $25.00 - $30.00/hr. For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. MatrixCare is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit www.matrixcare.com to learn more. As a global leader in health technology, ResMed has developed transformative cloud-connected medical devices and solutions for people with sleep apnea, COPD, and other chronic diseases. Today the company is applying this digital health expertise more broadly through the SaaS business, offering comprehensive software platforms that support healthcare providers in settings outside of the hospital. With this full suite of cloud-based EHR and business management systems supporting all aspects of care delivery for both home- and facility-based organizations, ResMed SaaS is changing the way care is delivered. ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. (US/Canada only) ResMed is an equal opportunity/affirmative action employer. ResMed is an E-Verify Employer. ResMed is a smoke-free workplace. We are a 2024 Circle Back Initiative Employer -- we commit to respond to every applicant!