MasterCard

Compensation

Full Description

Job Title: Manager, Business Intelligence Overview: Manager, Business & Market Insights Overview: The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services uses our unique and proprietary data, technology, insights, and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role supports the Business & Markets Insights (BMI) organization in North America. The Business & Market Insights vertical focuses on creating products and solutions that generate value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This team is responsible for ensuring North America portfolio growth through product road mapping, influencing product development, and collaborating with sales and Client Services to bring value-added solutions to market. This product management role will oversee the Business Intelligence product line within BMI in the NAM region, specifically Economic Intelligence & Mastercard Research Center. Mastercard Business Intelligence provides customers with portfolio intelligence, market intelligence, consumer research, economic intelligence, and ongoing payments learning. Role Responsibilities include: • Lead the development and execution of go-to-market strategies for Business Intelligence products (Economic Intelligence, MA Research Center). • Coordinate and scale new solutions, ensuring alignment with market needs and customer expectations. • Collaborate with global product, sales, account management, and client services teams to ensure seamless operations and a cohesive customer experience. • Manage the commercialization process from ideation to launch, including positioning solutions in the market and analyzing customer feedback for improvements. • Oversee product launch activities such as training internal teams, hosting webinars, and monitoring post-launch performance. • Conduct market research to identify trends, customer pain points, and competitive opportunities, informing product roadmaps and strategies. All About You • Ability to act with a persistent and relentless sense of urgency. • Strong analytical skills. • Knowledge of the US and Canadian payments markets and emerging industry needs. • Strategic thinking for complex issues, with actionable recommendations. • Self-starter, highly organized, collaborative, results-driven. • Ability to multi-task in a fast-paced environment. • Excellent relationship-building skills across functions. • Proficiency in Microsoft Excel and PowerPoint. • Background in Economics is a plus. • Overnight travel required (5%-10%). #J-18808-Ljbffr About the Company: MasterCard