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ME

Massage Envy

via Icims

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Sales & Customer Service Associate

Anywhere
full-time
Posted 9/4/2025
Direct Apply
Key Skills:
Customer Service
Sales
Critical Thinking
Math Skills
Computer Skills
Multitasking
People Skills
Relationship Building
Knowledge of Massage
Knowledge of Skin Care
Communication
Scheduling
Promoting Services
Client Retention
Outreach
Teamwork

Compensation

Salary Range

$Not specified

Responsibilities

Provide outstanding customer service and promote the value of Total Body Care by educating clients on services. Support clinic flow by greeting clients, scheduling services, and addressing questions.

Requirements

Candidates should have a high school diploma and preferably previous retail or sales experience. They must possess excellent math and computer skills, great people skills, and a general knowledge of massage and skin care services.

Full Description

Overview Where Better Careers Begin!Massage Envy University 2008 E. Arbor Drive Ste. 310 Charlotte, NC Do you have a passion for helping others? At the Massage Envy University franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Perks & Pay: Competitive base pay plus bonuses and commissions Paid time off for full time employees Employee referral bonus program A flexible schedule for a better work/life balance In-depth product and service training 40% off all products Qualified Candidates: Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Day-to-Day: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: Trained leadership that is invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

This job posting was last updated on 9/10/2025

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