Marsh McLennan

Compensation

Full Description

Job Description: • As our Business Process Analyst, BI you will be an expert in client service processes • You will work with various applications, including our agency management system and related platforms • You will work closely with the Business Process team and will lead specific projects related to the development and implementation of new processes and systems • As the Business Process Analyst, BI you will design and implement solutions that maximize efficiency by seamlessly connecting people to resources needed to execute within their roles • Participating in regional workgroups to define requirements, redesign, and implement best-in class business processes, workflows and data standards • Document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference • Collaborate with national and regional resources and other stakeholders to identify problems and suggest solutions through developing creative and scalable ways to solve organizational challenges • The Business Process Analyst will report to the Business Process Leader, BI Requirements: • Understanding of the insurance brokerage business with 3+ years of experience in business insurance • Proven critical thinking, analytical, and problem-solving skills • A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices • Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future • 3+ years of experience in a business process or similar role • Experience working with agency management and related systems such as Applied Epic, CSR24 and Indio Benefits: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Remote Work, but some travel will be required • Charitable contribution match programs • Stock purchase opportunities