$136K - 199K a year
Manage the customer Trust Center and coordinate security audits. Communicate with customers and partners to represent security and compliance on behalf of the organization.
A Master's or Bachelor's degree in a relevant field and 7+ years of experience in Information Security or IT Risk Management are required. Strong interpersonal and leadership skills, along with excellent communication abilities, are essential for this role.
As Marqeta’s Cybersecurity TPRM & Trust Manager, you will be responsible for helping to lead our Third-Party Risk Management and Customer Trust programs. You will work with a team that oversees vendor security assessments, customer program security assessments, incoming customer questionnaires, and maintains our customer Trust Center. This role will work directly with existing and prospective customers, demonstrating how our security and data protection measures align with industry best practices and applicable laws. The Cybersecurity TPRM & Trust Manager is a bridge between our Sales teams and our Product and Technology teams, playing a pivotal role in the revenue-generating workstream. This lead role will also collaborate with cross-functional teams and third parties to drive remediation of security and privacy risks and ensure we meet our contractual obligations. We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us! The Impact You'll Have Manage our customer Trust Center and coordinate customer and bank partner security audits Coordinate responses to customer requests, including addressing security and data protection inquiries, questionnaires and due diligence assessments Communicate directly with Marqeta’s customers, prospects and other partners to represent security and compliance on behalf of the organization Provide information about Marqeta’s cybersecurity posture, demonstrating how our information security measures align with customer security expectations and applicable standards and regulations Engage with Marqeta’s Product & Tech teams to analyze customer security requirements, influence product roadmaps and drive remediation to improve security features Assist with leading the team responsible for third-party risk management activities Perform third-party security assessments and due diligence activities Help design, implement, and optimize the TPRM program strategy and framework based on security and data protection standards (e.g., PCI, ISO, NIST, GDPR) Monitor third-party security practices and compliance with contractual obligations Review, redline, and negotiate customer and vendor contracts regarding security related clauses Partner with Security and Control Owners across the organization to establish security requirements for third parties Develop reporting and metrics to provide executive visibility into TPRM and Customer Trust programs Present program status and risk findings to leadership and key stakeholders Who You Are Masters or Bachelors degree in Computer Science, Information Security, Information Technology or equivalent experience 7+ years of industry experience in Information Security, IT Risk Management or Compliance Experience designing and integrating technical regulations and standards (e.g. PCI DSS, ISO 27001, SOC2, SOX, NIST, GDPR, etc.) Strong interpersonal and leadership skills A strong bias toward action and able to operate proactively and effectively in a dynamic, fast-paced environment Customer service oriented Excellent verbal and written communication skills including the ability to simplify key security messages and translate technical matters to non-technical audiences Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently Nice-To-Haves CISSP, CISM, CISA, CIPP A sense of humor Typical Process Application Submission Recruiter video call Hiring manager video call Virtual “Onsite” consisting of three 45 min video calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $135,500 - $169,400 Premium: $146,700 - $183,400 Premium Plus: $159,400 - $199,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
This job posting was last updated on 10/18/2025