Randstad USA

Compensation

Full Description

We will be hiring for Medicare/Medicaid Customer Service Representatives at our Healthcare client! These positions are remote and require reliable internet and home workspace. Remote roles but must reside in FL for client requirement. Contract: Start Date typically 2-3 weeks from offer Pay: $20-22/hr depending on experience required by client Location: Florida - Remote but must reside in FL High Volume Inbound/Outbound Healthcare Calls| Structured Call Center Environment Hours: M-F, 8am-5pm - may vary depending on timezone What You’ll Be Doing: • Handling 50-75 outbound calls per day + additional inbound calls as needed • Making high volume outbound follow-up calls • Assisting patients and members with health related questionnaires and appointments • Navigating multiple systems and providing clear, empathetic assistance • NEXT STEPS: Please email your resume to courtney.mercier@randstadusa.com for review! salary: $20 - $22 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Call Center Skills • Call Center Support • Basic Computer Skills • Active Listening • Typing Skills • Telephone Etiquette • Basic Software Skills • Medicare/Medicaid Qualifications • Years of experience: 2 years • Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.