Marcus & Millichap-us

Compensation

Full Description

Company Description Marcus & Millichap, founded in 1971, is built on a culture of long-term relationships and collaboration. Specializing in real estate investment sales and financing, we combine specialized market knowledge, the industry's leading brokerage platform, and exclusive inventory access to deliver exceptional results. With over 80 offices and more than 1,700 professionals throughout the US and Canada, the firm closed nearly 8,000 transactions in 2024 with a sales volume of approximately $50 billion. Role Description This is a full-time remote role for a Customer Service Officer. The Customer Service Officer will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks will include managing customer communications, resolving issues, and maintaining detailed records of customer interactions. Qualifications • Excellent Customer Service, Customer Support, and Interpersonal Skills • Proven ability to ensure Customer Satisfaction and deliver outstanding Customer Experience • Strong written and verbal communication skills • Ability to work independently and in a remote setting • Experience in the real estate or finance industry is a plus • Bachelor’s degree in Business Administration, Communications, or related field