$50K - 70K a year
Manage group business sales for hotel properties, meet revenue goals, prospect and qualify new clients, maintain communication with internal departments and customers, and execute sales agreements.
2-4 years hotel group sales experience, high school diploma required, college preferred, proficiency with sales tools and Microsoft Office, strong communication and negotiation skills.
• This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others. Summary Of Position The Senior Sales Manager is responsible for the acquisition of group business of up to 150 rooms on peak night for both the Arizona Grand Resort & Spa and The Scott Resort & Spa under Marc & Rose Hospitality. Specific market emphasis and/or territory assignment will be determined based on industry experience. This position is based out of Phoenix, Arizona. Essential Functions • Meet or exceed your revenue goals as specified in the group sales goal & incentive document. • Solicit potential prospects daily and follow all strategies given by DOS, VP and/or EVP. • Use and exhibit proficiency with sales management documents, tools, & systems. • Determine quality of business: prospect, qualified prospect, best potential. • Follow through on all leads within 24 hours of receiving. • Meet and conduct all site inspections on property. • Update accounts and most current lead source. • Update all accounts with current Presidents, CEOs, and VPs of Sales & Marketing for direct mail campaigns. • Always maintain continuous communication between all internal departments and the customer. • Keep all detailed notes within Salesforce and execute written agreements with all vendors and customers. • Business travel to domestic destinations may be required. • Prospects and qualifies new group clientele from all available resources. • Ability to perform all essential functions within two weeks of employment. • Other tasks as assigned by the General Manager, Director of Sales, VP of Sales and Event Management or the Executive Vice President. Qualifications Education: High School Diploma is required, college degree is preferred. Experience: 2 - 4 years of hotel group sales experience is required. Certificates or Licenses: N/A Knowledge, Skills, And Abilities • Ability to handle multiple tasks at one time • Ability to use Microsoft Office Suite including Microsoft Teams, Zoom, Salesforce, and Windows operating system • Skilled in sales presentations and utilizing digital sales tools and Presentations, other collateral • Ability to manage details effectively • Ability to negotiate effectively • Skilled at verbal and written communication • Ability to maintain a professional image in tough situations • Ability to learn and demonstrate the Resort’s service standards, AAA Diamond standards, and mystery shopper standards Personal Characteristics • Behaves ethically. • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language. • Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review) The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.
This job posting was last updated on 10/21/2025