ManpowerGroup

Compensation

Full Description

The Talent Acquisition Expert Network Project Manager will serve on the Program Management team as a key project manager for the hiring team supporting the seasonal tax workforce in the US and Canada. This role exists to ensure the flawless, timely preparation and management of hiring season, which includes bringing on approximately 17,000 virtual experts, staffing retail stores, office locations nationwide. This is a long term 6+ month contract role that work work fully remote! Candidates must be willing to work PST hours. The ideal candidate will provide meticulous, autonomous project management support in a high-velocity, complex environment, ultimately driving the process that ensures we deliver on a core business objective: helping millions of customers do their taxes with confidence. Key Responsibilities The Project Manager will be responsible for driving synchronization and clarity across a matrixed, cross-functional organization: Project Governance & Tracking: Manage the Expert Network's master schedule for specific workstreams, ensuring all milestones are tracked, dependencies are clear and risks are proactively flagged. Discovery and Recommendation: Proactively conduct deep-dive discovery, gather qualitative and quantitative information from disjointed systems and stakeholders and synthesize findings to create actionable recommendations for project strategy, process improvements, and executive decision-making. Stakeholder Communication: Develop and execute streamlined share-out mechanisms to keep Executive Leadership, Talent Acquisition Managers, Expert Network Directors, and workstream contributors aligned and informed across multiple timezones. Process Engineering: Facilitate process mapping and deep-dive meetings, meticulously documenting new and evolving hiring strategies and workflows as they are determined. Strategic Insight: Drive the identification of process and strategy gaps, leveraging a deep understanding of a high-volume, seasonal hiring funnel to propose solutions and ensure a scalable hiring machine. Risk & Decision Management: Identify, assess, and escalate key project risks and decisions that require immediate attention from leadership to prevent impact on hiring targets. Cross-Functional Partnership: Rapidly build trust and solid working relationships with critical partner teams, including Technology, Marketing, Compensation, and the Recruiter team. Success Metrics (KPIs) Success in this role will be primarily measured by: On-time delivery of Expert Network program projects and key workstream milestones. Achieving target internal stakeholder satisfaction for program clarity and support. Demonstrating proactive risk mitigation that prevents delays in critical hiring season preparation. Minimum Experience & Education Education: Bachelor's Degree. Experience: Minimum of 5 years of progressive project or program management experience, specifically within the Financial Technology or a high-volume Talent Acquisition/Hiring environment. Technical & Functional Skills Project Management Tools: Expert proficiency in Smartsheet is required. Collaboration Suite: High proficiency with Google Workspace (Slides, Docs, Sheets, and Google Forms). Process Mapping: Experience with white-boarding/design tools (e.g., Miro) is a plus. Talent Acquisition Acumen: Deep understanding of the end-to-end high-volume hiring life cycle, including sourcing, vetting, and onboarding logistics for a massive seasonal workforce. Critical Behavioral Traits (Must-Haves) Given the unique environment, the Project Manager must be: A Proactive Problem-Solver: Possesses an ability to seek and suggest solutions autonomously based on data and thorough discovery before escalating issues. Highly Resilient: Comfortable navigating a complex network, working with disjointed systems, and managing competing priorities across multiple hiring initiatives. Exceptional Influencer: Able to build partnerships and exert influence without direct authority over team members. Comfortable with Ambiguity: Highly adaptable, able to pivot quickly, and manage projects in an environment where strategies and systems are frequently changing. Organization: Talent Solutions RPO Hourly Rate: 60-65/hr. Incentive (if applicable): Not Incentive Eligible Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K. ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact rpotalentacquisition@manpowergroup.com for assistance.