Make A Wish Foundation of Michigan

Compensation

Full Description

Department: Executive Office  Reports to: President & CEO Status: Full-time, Exempt Location: Southfield, MI About Make-A-Wish Michigan At Make-A-Wish Michigan (MAWMI), we transform lives every day. Together, we create life-changing wishes for children with critical illnesses. When a wish comes true, it sparks strength, hope, and transformation not only in a child, but throughout families and communities. We are a collaborative, mission-driven team committed to making a lasting impact across the state. Position Summary The Director of Project Management & Organizational Effectiveness serves as a trusted strategic partner to the President & CEO and a key connector across departments and our Board of Directors. This role supports the seamless flow of information, communication, and organizational priorities through the executive office and across the organization. A core component of this position is exceptional writing and communication producing high-quality correspondence, presentations, briefings, strategic reports, board materials, and leadership messaging that reflect the voice, values, and mission of Make-A-Wish Michigan. This role is ideal for a highly organized, proactive, emotionally intelligent professional who loves bringing structure to complex initiatives, translating ideas into action, and ensuring strategic priorities stay on track. Key Responsibilities Executive & Operational Support * Track progress on organizational strategic priorities, ensuring timely follow-up and accountability across teams. * Manage and prioritize the CEO’s communications, commitments, and executive-level project workflow with professionalism and discretion. * Coordinate planning and execution of cross-functional priorities and special initiatives originating from the executive office. * Support the Board of Directors through communication, meeting preparation, and major board initiatives/projects. * Prepare, edit, and finalize executive correspondence, presentations, reports, and briefings with strong attention to tone, clarity, and impact. * Support the development and organization of board meeting agendas, materials, and minutes. * Plan, execute, and host special events and executive-level engagements as assigned. Writing & Communications * Draft internal and external communications, including CEO updates, talking points, donor correspondence, strategic narratives, and organizational messaging. * Translate complex information into clear, mission-driven language for a variety of audiences (staff, board, donors, partners, etc.). * Maintain consistency of voice, brand, and professionalism across written materials. * Partner with the communications team to support leadership storytelling, impact reporting, and mission-based messaging. Project & Process Management * Lead and/or coordinate key executive-level projects and cross-functional initiatives. * Streamline workflows and improve systems that increase efficiency, communication, and alignment. * Anticipate leadership and organizational needs; proactively identify opportunities to improve effectiveness across teams. * Capture key decisions and action items in fast-paced meetings and ensure follow-through and completion. Qualifications * Bachelor’s degree required; advanced degree preferred (communications, nonprofit management, public administration, or related field). * 8–10+ years of progressive experience in executive operations, project management, communications, or related roles. * Exceptional writing, editing, and storytelling skills with the ability to shift voice and tone based on audience. * Strong project management, organizational, and prioritization skills with excellent attention to detail. * Demonstrated ability to handle sensitive information with discretion and professionalism. * Ability to listen, synthesize, and create clear action plans in fast-paced settings. * Proficiency in Microsoft Office Suite; experience with project management tools and CRM systems preferred. * Experience in experiential marketing is a plus. Personal Attributes * Polished, persuasive communicator with strong emotional intelligence. * Highly organized, proactive, and comfortable managing multiple priorities simultaneously. * Collaborative, adaptable, and thrives in a mission-driven, fast-paced environment. * Passionate about Make-A-Wish and the families we serve. Why Join Make-A-Wish Michigan? This is an opportunity to work in a high-trust leadership role that directly supports the CEO, Board, and strategic priorities of the organization with meaningful mission impact, strong cross-department collaboration, and the ability to shape how work gets done across Make-A-Wish Michigan.