Makai Ocean Club

Compensation

Full Description

Job Summary Makai Ocean Club is seeking a highly organized, professional, and personable Administrative Assistant to support daily operations and client communication. At Makai, we are more than just swim lessons. We are an ohana. This role plays a key part in creating a seamless, welcoming, and high-quality experience for our families, instructors, and overall operations. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, client-focused environment. Schedule & Availability • Fully remote position • Schedule: Monday–Friday: 4 hours per day (choose anytime between 8am-8pm) Saturday: 1 hour if needed Sunday: Enjoy your day off Responsibilities • Manage scheduling for swim lessons and instructors • Maintain the owner’s schedule and coordinate all Makai Ocean Club location schedules • Communicate with clients via text, email, and phone in a professional and friendly manner • Send lesson reminders and confirmations • Ensure client payments are collected and up to date • Coordinate bookings, cancellations, and rescheduling • Assist with onboarding new clients and maintaining client records • Support instructors with scheduling and daily logistics • Represent Makai Ocean Club with warmth, professionalism, and attention to detail Operations & Administrative Responsibilities • Coordinate and manage schedules across multiple Makai Ocean Club locations • Reach out to aquatic facilities as needed for scheduling, communication, or cancellations • Assist with processing and organizing employee payments • Help maintain organized records for scheduling, attendance, and operations • Support day-to-day business operations and ensure smooth communication across all parties Skills & Qualifications • Previous administrative, receptionist, or customer service experience preferred • Strong communication and organizational skills • Ability to multitask and manage a dynamic schedule • Professional, polished, and friendly demeanor • Detail-oriented and reliable • Comfortable using scheduling systems, texting, and email communication • Ability to problem-solve quickly and efficiently What We’re Looking For • Someone who enjoys working with families and being part of a positive environment • A self-starter who takes initiative and stays organized • Strong attention to detail and follow-through • Someone who aligns with Makai’s ohana culture and team-first mindset Why Makai Ocean Club • Fully remote, flexible work environment • Company-provided work phone • Bonus at the end of the year • Complimentary swim lessons (1 per week for yourself or one child) • Supportive, team-oriented culture that feels like family • Opportunity to grow within a high-end, expanding business • A role that is essential to the success and experience of our clients Pay: $23.00 - $32.00 per hour Benefits: • Employee discount • Paid time off Work Location: Remote