Majestic Care

Compensation

Full Description

Majestic Care is looking for a Financial Documentation Specialist to join our central intake teams’ mission and believe in our core values! Our mission: Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve. Our Core Values... L - Listening E - Empathy A - Accountability D - Decisiveness This is how we create a culture to LEAD with Love. POSITION SUMMARY: Through the hearts and minds of our care team members, we provide excellent healthcare to those we serve. With a vision of innovating healthcare by keeping those we serve at the heart of our mission, we provide tools, processes, support resources, data analytics, and insource strategies that drive results. The Financial Documentation Specialist plays a key role in supporting operational excellence and compliance across the admissions continuum. This position requires a highly organized, detail-oriented professional with strong technical and administrative skills to review financial documentation, ensure accuracy, and coordinate internal workflows for pre-admission readiness. Responsibilities Financial Review & Documentation Support • Review and triage all financial documentation and internal financial concerns to confirm readiness prior to advancing referrals toward admission. • Audit pre-admission documentation submitted through internal systems to identify missing or incomplete financial information. • Ensure accuracy and completeness of financial forms required by Central Intake and facility teams. • Coordinate internally with Business Office Managers (BOMs) regarding required documentation or follow-up information. • Prepare internal financial summaries or clarification notes as needed before an admission decision is made. • Maintain organized documentation to support audit readiness and consistent admission workflows. • Conduct financial screening of referrals to ensure they have appropriate benefits or payment sources for the level of care required, and assess if candidates are suitable for Medicaid-pending admission where applicable. Internal Workflow & Process Coordination • Support Central Intake leadership with tracking internal tasks, documentation status, and workflow needs. • Assist with internal communication between Central Intake and building teams regarding financial documentation readiness. • Participate in internal Teams meetings or check-ins related to financial review processes. • Assist with implementing process improvements for documentation handling, data accuracy, and workflow standardization. • Provide backup support to Central Intake team members during high-volume periods. Reporting & Internal Tracking • Contribute to internal reporting related to documentation readiness, workflow efficiency, and financial review outcomes. • Maintain tracking logs or summaries to support month-end or trend-based reporting. • Assist leadership with identifying recurring documentation gaps or areas needing improvement. Other Responsibilities • Perform additional duties as assigned within the scope of internal financial review and process support. • Maintain flexibility to support new internal workflows or additional building assignments as they evolve. Education/Licensure • Associate degree in business, healthcare administration, or equivalent experience required. • Valid Driver’s license Experience • Prior experience in business office management within a skilled nursing facility is strongly preferred. • Equivalent experience in admissions, Liaison, or DOMA roles that involves navigating the urgency and financial decision-making for facility admissions is also preferred. Knowledge, Skills, and Abilities • Strong organizational and time management skills. • Proficiency in Microsoft Office Suite and familiarity with internal documentation systems. • Ability to interpret financial documentation and ensure compliance with internal standards. • Excellent communication and interpersonal skills. • Ability to work independently and collaboratively across multiple teams. #LoMed