Luna Physical Therapy

Compensation

Full Description

Job Description: • Manage the registration, scheduling, and rescheduling processes for new and existing patients. • Ensure accurate record management by obtaining and communicating relevant patient information, such as identification, patient history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms. • Receive, screen, and coordinate telephone calls from healthcare providers. • Proactively make outbound calls and send emails to patient leads. Requirements: • Office Admin experience, 1 year required • Demonstrates a high level of customer service and interpersonal communication skills • Call/Contact center or other high call volume experience, 1 year preferred • Proficient with Google Suite • Highly detail-oriented • Ability to multi-task in a fast-paced work environment • High School Diploma or equivalent • Must be able to work in the US without restriction • Candidates must have reliable, high-speed internet to perform the duties of this remote role. Additionally, a backup internet option is required to ensure uninterrupted connectivity in case of outages. • Please Note: • While this is a remote position, we are currently only able to hire in select U.S. states due to employment and tax requirements. Unfortunately, we are not hiring in all states at this time. • We still encourage applicants to apply as eligibility will be confirmed during the early stages of the hiring process. • To qualify for a fully remote role candidates must reside outside of a 50 mile radius from our Nashville office. Benefits: • Part time hours - Work a consistent, fixed schedule! We have a variety of part-time shifts, and your schedule will remain the same each week, providing stability and work-life balance. • A fun collaborative and supportive work environment with a fast-growing, innovative company. • Realistic growth opportunities