LTIMindtree

Compensation

Full Description

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit . Fulltime Role Desktop Support Engineer Edison, New Jersey (5 days Onsite) Technical Skills Primary • Provide deskside and remote support for hardware software and peripheral issues • Manage and maintain IT assets including procurement deployment tracking and disposal • Administer and support Microsoft Intune for device enrollment compliance policies and application deployment • Handle incidents and service requests via the ServiceDesk platform ensuring timely resolution and documentation • Collaborate with other IT teams to escalate and resolve complex technical issues • Maintain accurate records of assets and support activities • Generate and analyze Excel based reports for asset inventory compliance and support metrics • Assist with onboarding offboarding processes including device setup and recovery • Ensure adherence to IT policies security standards and compliance requirements • Proven experience in deskside or IT support roles 24 years preferred • Strong knowledge of Microsoft Intune ServiceDesk tools eg ServiceNow Fresh service and IT asset management practices • Proficiency in Microsoft Excel pivot tables VLOOKUP charts etc for reporting and analysis • Familiarity with Windows OS Office 365 and basic networking concepts • Excellent troubleshooting communication and customer service skills • Ability to work independently and manage multiple priorities Soft Skills • Strong problem solving and analytical thinking • Excellent communication and collaboration skills • Ability to work independently and in cross functional teams • Detail oriented with strong documentation practices • Adaptability to evolving project requirements and timelines • Customer focused mindset with a commitment to quality delivery Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: • Comprehensive Medical Plan Covering Medical, Dental, Vision • Short Term and Long-Term Disability Coverage • 401(k) Plan with Company match • Life Insurance • Vacation Time, Sick Leave, Paid Holidays • Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.