Lovisa

Compensation

Full Description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Key Responsibilities: Leadership & Team Development • Support Store Manager in training, coaching, and developing store associates • Foster effective communication across all team members • Lead by example in providing outstanding customer service • Assist in recruiting, hiring, and onboarding new team members Sales & Operations • Drive sales performance through team motivation and leadership • Execute operational procedures including opening/closing protocols • Manage inventory control and stockroom organization • Oversee accurate processing of shipments and merchandise flow • Monitor and maintain shrink prevention measures • Ensure store meets visual merchandising standards Customer Experience • Create an engaging shopping environment • Resolve customer concerns professionally and efficiently • Maintain store appearance and cleanliness • Lead team in delivering personalized service Administrative Duties • Support payroll management and scheduling • Maintain accurate financial records and reports • Ensure compliance with company policies and procedures • Assist with loss prevention initiatives Required Qualifications: • 2+ years retail management experience • Strong problem-solving and decision-making abilities • Excellent interpersonal and communication skills • Demonstrated leadership capabilities • Passion for retail and fashion • Ability to work in a fast-paced environment • Flexible availability including evenings, weekends, and holidays • Physical ability to perform tasks like standing, lifting, and moving merchandise • Embody company values and culture • Maintain professional appearance and attitude • Act as a brand ambassador both in-store and in the community • Stay current with fashion trends and product knowledge