Louisville Metro Government

Compensation

Full Description

Summary Objective The purpose of this position is to provide administrative support services. Organize and coordinate the tuition reimbursement program and provide back-up support for department payroll processing. This class works under general supervision, independently developing work methods and sequences. ESSENTIAL FUNCTIONS The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. • Assists in budget preparation and monitors and controls expenditures. • Assists in resolving problems, complaints and grievances. • Evaluates programs, policies, and procedures for effectiveness, and recommends modifications and improvements. • Reviews project completion schedules and logistical issues and discusses with management timeframes, deadlines and cost. • Coordinates the preparation and adoption of regulations, policies and procedures. • Represents the department to the public to provide information concerning programs and operations. • Organizes and coordinates programs. • Provides technical assistance and instruction in project scheduling, customer service, problem solving, policies and procedures and quality assurance. • Determines training needs assessments and assists in developing training programs. • Researches information, collects data and maintains database records to track projects and to generate progress reports. • Coordinates the scheduling of multiple projects and reviews work plans to ensure that personnel are available for projects. • Collects and analyzes data on programs and recommends a plan of action for improving services. • Prepares status reports on projects, correspondence and documents and completes special projects. ZOO • Contacts guests to engage and follow-up regarding questions, concerns, and issues. • Serves as a liaison to Guest Relations. • Performs administrative, clerical and receptionist duties. • Monitors radio transmissions and makes public address system announcements. LABOR • Attends meetings and takes minutes. • Performs related work. PH&W LEAD HAZARD REDUCTION PROGRAM • Processes regulatory documents, assists the supervisor in documenting and resolving environmental lead safety concerns, and ensures accurate data in multiple systems. • Inputs statistical data in program data systems. • Provides technical assistance, consultation, education, and instruction to staff and the community on how to identify, test for, and mitigate damages of lead exposure. • Develops and maintains program records, policies, and procedures. • Prepares reports, develops, and designs community outreach and educational materials. • Assists in verifying compliance with Louisville Metro Code of Ordinances (LMCO) Chapter 167, Lead Hazard Reduction Program for Rental Housing Units. • Performs administrative, clerical and receptionist duties. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS • Bachelor’s Degree in Business or Public Administration or related discipline. • Six (6) months of clerical or administrative, customer service, human resources or related experience or an equivalent combination of education, training and experience. OTHER MINIMUM REQUIREMENTS • Meets regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work UNAVOIDABLE HAZARDS (WORK ENVIRONMENT) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. • None. AMERICANS WITH DISABILITIES ACT COMPLIANCE Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.