Lotte Chemical CA, Inc.

Compensation

Full Description

• Bilingual ENG/KOR Required* *Salary depends on experience* SUMMARY & OBJECTIVE This position develops, maintains, and interacts primarily utilizing the phone and other forms of electronic communication to a broad scope of new and existing customers within the assigned market/region to increase sales of products and/or services. This position is expected to uphold the mission and values established by the organization. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Closely work with sales team and initiate/monitor purchase order (PO), sample order (SO), delivery order (DO) processing using the system. • Contact customers/distributors through, but not limited to, phone calls, email, mailing, and fax to communicate about orders; review PSI and identify revenue opportunities through the assigned customers. • Monitor credit limit of assigned accounts and release DO accordingly. • Daily inventory and transaction confirmation with warehouse vendors. • Collaborate with sales, marketing, support, outsourcing vendors and HQ (production) to facilitate business developments. • Keep sales and management informed of all activity. • Take care of accounts receivable (AR); check billing status and communicate with customers. • Initiate and monitor delivery arrangements through third-party logistics companies/warehouses. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice QUALIFICATIONS • Bachelor’s Degree or equivalent number of experience • (prefer Business, Marketing, SCM related major) • 1+ year customer service experience • Valid driver’s license for business trips • Proficiency in Microsoft Excel, Word, Outlook • Bilingual in English & Korean *REQUIRED* COMPETENCIES & PREFERRED SKILLS • Experience with SAP or other ERP system *preferred* • High ethical standards and attention to detail • Problem-solving and critical thinking ability • Team player with ability to interact at all levels • Ethical and self-motivated TRAVEL Approximately 5% of overnight travel may be expected. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. BENEFIT HIGHLIGHTS • Generous Paid Time Off including holidays, vacation, and sick leave • 401(k) with up to 5% company match • Comprehensive Health Coverage: Medical, Dental, Vision, and Life Insurance • Optional Voluntary Insurance Plans • Employee Perks & Discounts across various brands and services • Quarterly Team Events & Celebrations — we take fun seriously • Lunch program and other perks • Tuition Support & Learning Stipends • Supportive Life Moments: Congratulations & Condolences Lotte Chemical California, Inc is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status. PRIVACY NOTICE https://lottechemusa.sharepoint.com/sites/LotteChemicalSharePublic/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FLotteChemicalSharePublic%2FShared%20Documents%2FLCCA%5FPrivacy%5FNotice%5Ffor%5FEmployee%5F1008%2FLCCA%5FPrivacy%5FNotice%5Ffor%5FEmployees%5F1008%5F2024%2Epdf&parent=%2Fsites%2FLotteChemicalSharePublic%2FShared%20Documents%2FLCCA%5FPrivacy%5FNotice%5Ffor%5FEmployee%5F1008&p=true&ga=1 Job Type: Full-time Pay: $53,000.00 - $60,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible spending account • Health insurance • Life insurance • Paid time off • Tuition reimbursement • Vision insurance Language: • Korean (Required) Ability to Commute: • Troy, MI 48084 (Required) Ability to Relocate: • Troy, MI 48084: Relocate before starting work (Required) Work Location: In person