$120K - 160K a year
Lead and develop OCM toolsets including SAP WalkMe, drive change management strategies, collaborate with stakeholders and data teams, and manage a team of OCM professionals.
Proven leadership with large teams, change management expertise, strong communication skills, strategic planning ability, and US citizenship.
About the position Responsibilities • Designing, developing, and implementing OCM toolsets and capabilities that support organizational change initiatives, including change management, training, and communication. • Collaborating with stakeholders to identify business requirements and define solution scope, goals, and deliverables. • Developing and maintaining a roadmap for OCM toolsets and capabilities, ensuring alignment with organizational strategic objectives. • Exploring and implementing AI-powered solutions to enhance OCM capabilities, such as predictive analytics, natural language processing, and machine learning. • Collaborating with data scientists and analysts to develop and integrate AI-driven insights into OCM toolsets and capabilities. • Leading the implementation and configuration of SAP Walk Me Digital Adoption Platform to support user adoption and proficiency with SAP systems. • Developing and maintaining a center of excellence for SAP Walk Me, ensuring best practices and standards are applied across the organization. • Developing and executing change management strategies to support the adoption of new toolsets and capabilities, including training, communication, and stakeholder engagement. • Collaborating with business stakeholders to ensure that OCM toolsets and capabilities meet business requirements and are adopted effectively. • Leading a team of OCM professionals, providing guidance, coaching, and development opportunities to ensure the team's success. • Collaborating with cross-functional teams, including IT, HR, and business stakeholders, to ensure alignment and effective implementation of OCM toolsets and capabilities. • Developing and tracking key performance indicators (KPIs) to measure the effectiveness of OCM toolsets and capabilities. • Providing regular reporting and insights to stakeholders, including recommendations for improvement and optimization. Requirements • Proven leadership skills with experience leading large teams and driving business impact. • Demonstrated ability to hire, retain, and develop key talent. • Experience leading challenging change management assignments and driving transformation. • Strong presentation and communication skills, with ability to effectively engage senior leadership and large groups. • Ability to craft a vision, develop a strategic plan, and drive execution to achieve business outcomes. • Forward-thinking, growth-oriented, and able to thrive in a collaborative, deadline-driven environment with virtual teams. • Understanding of transformation objectives and ability to align future-state processes with business outcomes. • US Citizenship required due to system access requirements. Nice-to-haves • Experience in designing, developing, and deploying AI-driven solutions that enhance the end-user experience. • Experience with implementing digital adoption platforms, such as WalkMe. • Certification in Organizational Change Management, such as Prosci or ACMP. • Understanding of user experience (UX) design principles and human-centered design methodologies. Benefits • Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This job posting was last updated on 9/11/2025