$50K - 65K a year
Assist the Store Manager in leading the team, enhancing customer experience, conducting training, and fostering a positive store culture.
Experience leading retail teams, strong communication skills, customer service dedication, and basic tech proficiency, with beneficial knowledge of skincare and clienteling.
This employment is a Joint Venture Partnership with Corliss Stone Littles LLC. Who You Are: As an Assistant Store Manager at L’Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices. The Fundamentals of What You’ll Do: • Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing. • Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences. • Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture. • Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance. • Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team. • Communicate with Care: Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture. We value hearing from individuals who possess: • Experience leading teams in retail or hospitality settings. • Exceptional skills in guiding and communicating effectively. • An innovative approach, especially in sales-focused atmospheres. • Dedication to ensuring customer happiness, both inside and out. • Familiarity with skincare, body care, and fragrance is beneficial. • Prior clienteling experience is advantageous. • Basic technological proficiency is necessary. Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR E0Ks7SPfPr
This job posting was last updated on 10/13/2025