Local Hero

Compensation

Full Description

This a Full Remote job, the offer is available from: Colorado (USA) Local Hero is looking for an entrepreneurial self-starter Business Account Manager to participate in the management of our Allstate Agent program. Our agent clients look to us for revenue solutions; it will be your duty to utilize all available tactics and tools to generate the best outcomes for our retail agent clients. At Local Hero, we strive to provide our clients with the utmost in performance and service while delivering successful campaign outcomes. This position is remote (hybrid available if within commuting distance to Boulder, CO) and open to candidates living in the following locations: Colorado, Florida, Illinois, Kansas, Michigan, Missouri, New Hampshire, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Virginia, Wyoming, Washington DC, and Puerto Rico • Relocation assistance is not provided. Do not apply if you do not reside in one of the above locations unless you are already planning to relocate at your own expense. A Day in the Life • Manage account relationships with Allstate agents • Manage internal processes and systems related to our Allstate agent program • Onboard, retain and upsell new and existing Allstate agents • Lead occasional webinars with new Allstate agents • Facilitate communications with a variety of internal and external stakeholders • Help process and QA client orders and renewals • Review and optimize creative and media outputs • Mitigate and problem-solve operational blockers • Identify opportunities to improve process efficiency and effectiveness • Maintain and optimize quality control measures • Collaborate cross-functionally with internal stakeholders to solve business need If this sounds like you and you seek growth challenge, we want to hear from you! Here's what you need to get our attention: • 3+ years account management, operations, client onboarding, and/or project management experience in a SMB-focused SaaS or marketing services company or agency • Bachelors in Business, Marketing or other related field (or equivalent work experience). • Proficiency in using operations management software Here's what will make us call you for sure: • Demonstrated success executing and managing operations • Ability to communicate directly, clearly, and rapidly with stakeholders • Customer-centric with demonstrable empathy for users • Proficient in weighing tradeoffs and making difficult prioritization decisions • Excellent teamwork and collaboration skills And if we haven't convinced you yet, here is why you'll want to be part of our team: We aren't just in the most beautiful city in the world (in our humble opinion), but a place where fun isn’t a 4-letter word: • Remote work available with the possibility of onsite or hybrid if in commuting distance of our Boulder, CO office • Time off is as important as hard work! Salaried employees are on a Flex PTO plan • Generous holidays including a reduced schedule between Christmas and New Year’s • We make sure our team is well cared for with strong health plans - We even cover our employees' dental and vision premiums • Access to Flexible Spending Accounts Plan • Matching traditional and Roth 401k • Employee Assistance Program • Supplemental tenure-based leave: self-care and family first • Life Insurance • Legal Assistance plan • Pet Insurance discount through the ASPCA • A killer culture with team members who have your back! • In-person and virtual connection points for culture building and team members who have your back! Base Salary: $65k-70k DOE (+Bonus/commission eligible) COME AS YOU ARE: Your gender, your gods, your skin tone, and who you love don’t make a difference here. We’re all about building a team where talent shines and uniqueness is respected. At Local Hero, we hire based on smarts, skills, experience, and potential—nothing else. Whoever you are and wherever you come from, if you’re great at what you do, we want to hear from you! Compensation$65,000-$75,000 +bonus/commission This offer from "Local Hero" has been enriched by Jobgether.com and got a 0% flex score.