Liveops

Compensation

Full Description

Healthcare Support Representative — Independent Contractor Location: Remote (US-Based) Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility. As an Independent Contractor, you will • Be your own boss. • Choose when and to whom you provide support services. • Set your own schedule. • Provide a distraction-free home office. • Provide your own home office equipment. • Handle customer calls, assess needs, and solve problems. Requirements • At least 1 year of phone-based healthcare patient or provider support experience. • Computer skills, including navigating multiple systems and documenting call notes. • Strong communication skills and the ability to connect with diverse individuals. • Ability to sit for long periods. • Patience and empathy. • Ability to provide services pursuant to your contract independently. Preferred Qualifications • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields. • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired. • Comfortable with medical and health insurance terminology while refraining from offering medical advice. Compensation • Submit invoices and receive payment for completed services pursuant to contract. • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay. • Independent Contractors are responsible for their own taxes and expenses. Application & Certification Process • Complete an application and pass a background check. • Sign an Independent Contractor Agreement. • Complete a W-9 form and set up direct deposit. • Complete program-specific certifications. Background Check The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. Computer Requirements • Some clients may require additional security measures and equipment. • Wired internet connection. • Android or Apple phone. • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported). Hours • Choose your own schedule by self-scheduling 30-minute blocks. • Client hours of operation will vary. Important Notes • Additional checks regarding OIG/SAM exclusion lists may be required by clients. • Some clients and programs may have additional requirements and certifications. • Ensure the clients you choose align with your availability and commitments. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY. Healthcare Support Representative — Independent Contractor Location: Remote (US-Based) Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility. As an Independent Contractor, you will • Be your own boss. • Choose when and to whom you provide support services. • Set your own schedule. • Provide a distraction-free home office. • Provide your own home office equipment. • Handle customer calls, assess needs, and solve problems. Requirements • At least 1 year of phone-based healthcare patient or provider support experience. • Computer skills, including navigating multiple systems and documenting call notes. • Strong communication skills and the ability to connect with diverse individuals. • Ability to sit for long periods. • Patience and empathy. • Ability to provide services pursuant to your contract independently. Preferred Qualifications • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields. • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired. • Comfortable with medical and health insurance terminology while refraining from offering medical advice. Compensation • Submit invoices and receive payment for completed services pursuant to contract. • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay. • Independent Contractors are responsible for their own taxes and expenses. Application & Certification Process • Complete an application and pass a background check. • Sign an Independent Contractor Agreement. • Complete a W-9 form and set up direct deposit. • Complete program-specific certifications. Background Check The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. Computer Requirements • Some clients may require additional security measures and equipment. • Wired internet connection. • Android or Apple phone. • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported). Hours • Choose your own schedule by self-scheduling 30-minute blocks. • Client hours of operation will vary. Important Notes • Additional checks regarding OIG/SAM exclusion lists may be required by clients. • Some clients and programs may have additional requirements and certifications. • Ensure the clients you choose align with your availability and commitments. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.