Litera

Compensation

Full Description

Job Description Join the Legal Tech Revolution at Litera Are you ready to shape the future of how law is practiced? At Litera,we'reon a mission to RaiseTheBar for the legal profession by delivering transformational andglobally-trustedsolutions to law firms and corporate legal teams worldwide.We'vebeen a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world's largest law firms as our clients. Ifyou'repassionate about building AI-forward solutions that scale globally and want your work toimpactmillions of legal professionals worldwide, this is your opportunity to be part of an extraordinary teamthat'selevating the craft of law. As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position is based inone of our officelocations,and candidates shouldresidewithin reasonable commuting distance, as this role requires on-site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment whilemaintainingthe flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth. Available Office Locations: |Denver, CO||Raleigh, NC||Chicago, IL||Holmdel, NJ||Austin, TX||Philadelphia,PA|Boston, MA| New York City | Toronto Overview The Senior Product Operations Manager plays a critical role in driving product excellence across a complex and fastgrowing portfolio of legal technology solutions. This role partners closely with product management, engineering, UX, data, and gotomarket teams to streamline workflows, enhance transparency, and ensure strong alignment between strategic priorities and daytoday execution. This individual will be a key operational driver for scaling product practices,optimizingtooling, and enabling highperforming teams as the organization expands. Key Responsibilities: • Support thescalingproduct excellence across multiple product lines and platforms. • Driveannualcalendar ofstrategic and operatingcadenceto develop avirtuous cycle ofoperational rhythm. • Define, improve, and operationalize core product processes (e.g.,roadmapping, quarterly planning, product reviews, launch readiness) to increase velocity and accountability. • Drive cross-functional alignment and communication across product, engineering, UX, customer success, and gotomarket teams. • Monitor and report on key performance indicators, workflow adherence, and productdeliveryhealth. • Own and administer product tools (e.g., Jira,Replit, Confluence,Pendo,analytics platforms), including configuration, governance, and ongoing optimization. • Ensure data integrity and standardization across all product systems and workflows. • Lead onboarding and training for product teams on tools, processes, and best practices. • Evaluatenew technologiesand solutions that improve team collaboration, visibility, and execution. • Support scenario planning, resource mapping, and forecasting to enable leadership decisionmaking. • Partner with GTM teams to ensurelaunchreadiness, including documentation, stakeholder alignment, and success metrics. • Build scalable frameworks for intake, prioritization, feedback management, and customer insights. Qualifications: • 6+ years of experience in Product Operations, Program Management, or a related role within technology or SaaS organizations. • Proven experience working with complex product portfolios and cross-functional teams. • Advancedproficiencyin Jira, Confluence, and other product lifecycle tools. • Strong analytical skills with the ability to synthesize insights,identifygaps, and implement improvements. • Excellent communication, facilitation, and stakeholder management skills. • Demonstrated ability to drive operational efficiency and structure in ambiguous environments. Nice to Haves • Experience in legal technology, compliance, or regulated industries. • Familiarity with product analytics tools (e.g., Pendo,Mixpanel, Amplitude). • Background in agile coaching, product management, or UX operations. • Certification in Agile, Scrum, or project management. • Experience with change management or scaling organizations through highgrowth phases. Why Join Litera? • The company culture:We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment. • Commitment to Employees: Ourpeoplecommitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact. • Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together. • Comprehensive Benefits Package:Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. • Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles. The salary range for this position is $115,000 to $130,000 in the United States. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements). #LI-Hybrid Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.