LingaTech

Compensation

Full Description

Position Type: Remote Contract Length: 4 months + possible extensions Position Overview: This role supports the delivery of AI-enabled call center solutions by owning end-to-end product development and deployment within a regulated environment focused on efficiency and automation. The position works closely with business stakeholders, engineering teams, and third-party vendors to ensure requirements are well-defined, solutions are delivered on time, and deployments are executed smoothly. Duties: Own end-to-end product development and deployment activities for AI-enabled call center solutions Partner with business stakeholders to elicit, document, and refine functional and operational requirements Develop, prioritize, and maintain the product backlog in close coordination with engineering teams Collaborate with product and project leadership to plan and execute deployment and rollout activities Coordinate with third-party vendors to track progress, ensure timely delivery, and drive issue resolution Work closely with testing leads to confirm test readiness, manage defects, and support timely resolution of issues